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Terms and Conditions

In these terms and conditions the following words shall have the following meanings and any reference to singular includes plural and vice versa and any reference to gender includes masculine feminine and neuter.

"Affiliate"; any 3rd party who introduces Users to the Website from time to time whether by physical or virtual referral or via website code or in any way whatsoever by EA.

"EA"; Expert Answers Limited registered in England & Wales under co number 05220592 including but not limited to its agents, employees, directors, shareholders, Experts, sub-contractors. Terms such as but not limited to “we” “us” and “our” are also included under the definition EA.

"Expert"; an independent person or body who has registered their personal details with EA with a view to answering questions posted on the Website www.expert-answers.co.uk by a Questioner

"Moderator"; any person or persons employee agent sub-contractor authorised by EA to amend edit or modify any posts questions or answers on the Website

"Parties"; a Questioner or Expert or User and/or EA or any 3rd party or any combination of these

"Partner";any 3rd party for who/which EA have produced any referral page or code

"Questioner"; any person posting a question on Website posting any other words sentence or phrase on the questions area of the Website whether or not the words are posed as a question or not and such definition shall include Users.

"TCs"; these terms and conditions

"User"; Anyone who uses the Website including Questioners

"Website"; www.expert-answers.co.uk and any other website which links to the Website.

All Parties warrant that they are at least eighteen years of age.

All Parties agree as follows:

  1. EA reserves the right to modify change or revise these TCs including any fees or charges in respect of the Website and its service and any such amended terms will be posted automatically in place of these TCs.
  2. By accepting these TCs Parties agree to be bound by any amendments thereto as if each party had agreed to any such amendments.
  3. EA reserve the right at its sole discretion and without notice to suspend the Website for any reason whatsoever without incurring any liabilities to the Parties save for an amount equivalent to the deposit paid by the User.
  4. If any clause or part of these TCs is found to be unreasonable or unenforceable then the rest of these TCs shall remain in full force and effect mutatis mutandis.
  5. These TCs and the Website Rules and Privacy Policy constitute the whole agreement between the Parties whether or not anything else is or has been agreed between the parties whether in writing electronically verbally or otherwise and notwithstanding the fact that these TCs form the entire agreement between the Parties then in the event of any dispute between the Parties or conflict with any other part of the Website then these TCs prevail.
  6. All intellectual property and copyright in the contents of the Website including any questions or answers therein are the property of EA and may not be reproduced cut, pasted, printed, distributed in any shape or form electronically or otherwise without the prior written consent of EA which consent may be withheld at EA's absolute discretion.
  7. The Questioner agrees to be responsible for evaluation of the accuracy content and usefulness of any opinion answer or advice posted by an Expert or anyone whatsoever on the Website or otherwise available on by or through the Website or otherwise available via the Website or any linked website.
  8. Advice opinion and answers received from the Website are no substitute for professional advice.
  9. Questioners are always advised having read any advice information or answer given on the Website to seek advice of a suitably qualified professional at a face to face meeting.
  10. By agreeing to these TCs a user or Questioner agrees to seek legal or other professional advice to verify the accuracy and suitability of the Website content.
  11. EA is a site providing generic and sometimes non-specific and other information to a particular question but is not intended to be a substitute for professional advice. Particularly with regard to legal, medical or other such life threatening problems a Questioner is suggested to immediately seek qualified professional advice AND the Questioner hereby agrees to do so.
  12. Nothing on the Website creates a professional relationship outside the Website including but limited to any relationship between any Expert and the Expert's agents, servants, employees or anyone else connected with the Expert and the Questioner and his employees agents or any other person or body connected with him or any 3rd part or EA whatsoever and it does not afford any privilege or confidentiality in respect of dealings between the parties and no solicitor/lawyer/barrister/client relationship or any other relationship exists or is hereby created.
  13. EA reserve the right without permission and without limitation to use any question or answer in its advertising and promotional material,either in edited, unedited or partial format, but will not disclose the identity of the source without permission of that source. Questioners attention is drawn in this respect to clause a) below where it is the Question of responsibility not to publish personal details.
  14. Parties may terminate their use of the Website at any time by sending EA written notice either by post to EA registered office or via email to info@expertanswers.co.uk.
  15. Cancellation will usually be effective within fourteen working days subject to any outstanding fees or monies due to EA being paid.
  16. EA reserve the right to terminate service with any Questioner or Expert or Party at any time without giving any reason. In such cases EA will terminate the service immediately on giving notice by email at the suspended party's last known email address. Any party wishing to appeal suspension of service may appeal the suspension by sending an email along with reasons of justification to @expert-answers.co.uk.
  17. EA reserve the right to suspend any account indefinitely if EA suspects that any fraudulent criminal inappropriate or other such undesirable activity is being conducted through the use of the Website or if the Expert has in EAs opinion (however unreasonable) submitted fraudulent credentials to EA.
  18. Any terminated account may be subject to a reinstatement fee at EA’s absolute discretion and if any account is reinstated then EA is under no obligation to maintain the content in any account prior to the date of termination.
  19. Cancellation or termination of an account does not constitute any waiver of any liability or obligation of any 3rd party or Questioner under this Agreement but absolves EA of any liability.
  20. If for any reason any party commences any legal action against EA then the party commencing the legal action agrees to indemnify EA in respect of any and all legal and any other costs in dealing with the action or proposed action whether or not the matter proceeds to court.
  21. At its discretion EA may delete all information from the site posted by a Questioner or Expert after a period of not less than thirty days.
  22. It is the Questioner or Experts responsibility to make sure that have made a note of any answers or questions the content of which they may require for their future use.
  23. In the event that not with standing these TCs any competent or other court or tribunal or mediator awards damages in respect of any negligent or alleged negligent advice received via the Website or for any reason whatsoever then the party bringing the successful action agrees to limit their claim for damages solely to the monetary consideration having passed through the Website in respect of the answer/question/advice only which is the subject of the litigation and further agrees to indemnify EA against legal costs and in the event of a successful or otherwise claim to be responsible for both their own and EA legal costs and disbursements.
  24. Notwithstanding the foregoing in all cases liability of EA shall be limited to the monetary consideration paid by a party in respect of an individual question and/or answer.
  25. EA is not responsible for verification of identity of any of the parties using this site.
  26. EA will make reasonable endeavours to corroborate Expert's qualifications but EA shall not be liable in the event that any such qualifications are found to be misrepresented or the Expert is not so qualified.
  27. Questioners have the right to accept an answer or not at their sole discretion. Once an answer has been accepted then the Questioner's EA account is debited.
  28. Once a Questioner's account is debited it may only be re-credited upon instruction from the relevant Expert and in exceptional circumstances.
  29. EA reserves the right to refuse any such refund and to charge an administration fee of 25% of any amount being re-credited.
  30. Although EA make all endeavours to make payments to Experts and any refunds to Questioners in a timely fashion EA will not be responsible for any loss incurred by any Expert or Questioner caused by any such delay whether or not the delay is beyond EA reasonable control.
  31. EA cannot and do not guarantee that any question posted by a Questioner will be answered by an Expert or at all and EA shall have no liability in respect of any question remaining unanswered save for the monetary consideration paid to EA via the Website or in any other way.
  32. EA cannot and do not guarantee the accuracy of any answer posted on the Website or any other website in response to any question posted by a Questioner or at all.
  33. EA shall not be responsible for consequences of any answer advice or information received by a Questioner from the Website or any other website or at all.
  34. By accepting these TCs a Questioner warrants that he has considered the answer posted by the Expert and has come to his own conclusion about its suitability for the Questioner's purposes and with regards to its accuracy and suitability for purpose.
  35. All TCs and use of the Website is governed by the laws of England and Wales and any person or company using the Website submit themselves to the jurisdiction of the Liverpool County Court of England and Wales or the Liverpool District Registry of the High Court of England and Wales.
  36. The Parties warrant that entering in to an agreement between them none of the Parties have relied on any representation made by any party in entering in to this agreement or agreeing to these TCs.
  37. By accepting these TCs the Parties agree to be legally bound by the content herein.
  38. EA reserves the right to refuse to post answers or accept questions from anyone at any time without notice for any reason and in such case will incur no liability for any loss incurred by any party whatsoever.
  39. All payments and any other monies due to Experts are paid on the first of each month by the Expert's choice of cheque or PayPal. In the event that the first of the month is a public or other holiday payment will be made on the first working day thereafter.
  40. All payments are made in Sterling. EA shall not be responsible for any losses incurred by any party resultant on any such late payment whether or not any delay is the fault of EA or not.
  41. The provisions of the Contracts Rights of 3rd Parties Act are excluded under these TCs. Any reference to a statute includes any amendments thereto or replacement statute thereof.
  42. EA does not answer academic or coursework questions and Users and Questioners agree not to post any such question on EA. Any such questions are not subject to our refund policy or satisfaction guarantee.
  43. By accepting these TCs any user of the Website also accepts the following Rules without reservation.

Questioners and Users agree as above and as here follows;

  1. Not to divulge any personal details including but not limited to any landline or mobile telephone number fax number email address postal address or personal details in any question or reply.
  2. That any personal details posted on the Website may be immediately removed at the sole discretion of the Moderator and without any liability being incurred by EA.
  3. Not to have any communication with any Expert or Questioner accept via the Website.
  4. Not to instruct or engage any Expert in a professional or other capacity.
  5. Not to conduct any work outside the Website without the written agreement of EA such consent may be withheld at EA absolute discretion.
  6. Not to use any bad profane or other language or terms that might be considered as indecent.
  7. Not to recruit persuade entice or otherwise solicit any Questioner Expert or EA or member to enter in to any arrangement whatsoever with any competing website company or organisation.
  8. Not to discredit any Expert or Questioner on the Website.
  9. If a Questioner thinks that another person's conduct or answers are unsatisfactory to immediately bring it to the attention of the Moderator.
  10. To pay for a suitable answers in a timely fashion
  11. Not to use the information contained in any answer in any way shape or form whatsoever until it has been paid for by the Questioner
  12. That all copyright and intellectual property in anything posted on the Website immediately vests in EA
  13. Not to place academic or coursework questions on the Website.Any such questions are not subject to our refund policy or satisfaction guarantee.
  14. All payments are 100% refundable on request prior to any Questioner buying/accepting an Expert's full answer.
  15. Any refund made in respect of any paid for/bought answers is at EA absolute discretion.
  16. EA will not refund any deposit/monies in respect of any paid for/bought answer if the Questioner has followed up the answer/question in any way.
  17. EA makes no refund in respect of academic or coursework questions posted on Website whether answered or not.
  18. Questioners warrant that no question posted on the Website is academic or coursework.
  19. EA reserve the right without permission and without limitation to use any question or answer in its advertising and promotional material, either in edited, unedited or partial format, but will not disclose the identity of the source without permission of that source. Questioner's attention is drawn in this respect to clause a) above where it is the Questioner's responsibility not to publish personal details.
  20. Questioners agree that any information posted on the Website will be Internet searchable and EA has no liability in any post answer or reply or email is discovered by any third party.
  21. EA will endeavour to make posts or question, answer or question thread private on request but without any guarantee to do so and without guaranteeing that once made private it will not still be viewable using certain search facilities or as a result of any cached pages on any third-party or other computer.
  22. Questioners agree to indemnify EA against 3rd party claims in respect of any question posted on the Website 

Experts agree:

  1. Not to divulge any personal details including but not limited to any landline or mobile telephone number fax number email address postal address or personal details in any question or reply or other communication via the Website.
  2. That any personal details posted on the Website may be immediately removed at the sole discretion of the Moderator and without any liability being incurred by EA.
  3. Not to have any communication with any Expert or Questioner accept via the Website.
  4. Not to take instructions from any Questioner or to engage any Expert in any professional or other capacity.
  5. Not to conduct any work outside the Website without the written agreement of EA such consent may be withheld at EA absolute discretion.
  6. Not to recruit persuade entice or otherwise solicit any Questioner Expert or EA member to enter in to any arrangement whatsoever with any competing website company or organisation.
  7. Not to discredit any Expert or Questioner on the Website.
  8. If an Expert thinks that another person's conduct or answers are unsatisfactory to immediately bring it to the attention of the Moderator
  9. Not to answer a question which has been already been answered by another Expert unless the question thread has been silent on the existing Expert's part for at least 24hrs.
  10. Not to answer a reply to a request for further information unless the question thread has been silent on the existing Expert's part for at least 24hrs.
  11. To answer questions in a professional easy to understand accurate and timely manner and to afford a questioner such ongoing assistance as the Moderator may deem necessary.
  12. If so requested by a Questioner to authorise a timely refund to a Questioner's account.
  13. In the absence of such authorisation EA reserves the right at its absolute discretion to make such refund from the Expert's account as EA thinks fit.
  14. In the event that an Expert's credit account is at zero, then the account shall run in debit until the account is back in credit and EA shall at it's absolute discretion make such a refund and seek reimbursement from the Expert.
  15. To supply such proof of qualification as EA shall require.
  16. In the event that an Expert does not have or cannot prove any qualification then all unpaid monies earned by the Expert shall be held in suspense by EA until such time as EA is satisfied that an Expert's qualifications are Bona Fide without any liability whatsoever being incurred by EA.
  17. All copyright and intellectual property in anything posted on the Website immediately vests in EA and a User agrees to allow EA to use such property in any way which it thinks fit.
  18. All copyright and intellectual property in anything posted on the Website immediately vests in EA and a Expert agrees to allow EA to use such property in any way which it thinks fit

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Our Experts
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Jag

8 years' experience of commercial litigation, consumer law and general disputes law, issues relating to sale of goods and other consumer protection matters.


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