Thanks very much you have been great, would use again
This has been my first experience with ExpertAnswers and i must say i was very satisfied with the results,and thanks to Karl Edwards gave me back my confidence to proceed with my case.Much appreciated,Thank you.
Thank you for your detailed and knowledgeable advice - it has been most helpful.
Very happy with Karl's quick response and thorough reply - this is a great service and I won't hesitate to use again/recommend. Thank you!
I needed a quick answer to an extensive question, which involved reviewing a document. Karl did an excellent job reviewing and breaking down the document, answering my questions, even went the extra mile and beyond. I received a lot more than I was bargaining for. A big thanks for the team at Expert Answers for making this happen, the world needs more on-line services like this one.
This service has been very helpful, reassuring, convenient and prompt, taking away the financial fear-factor of going to ask a Solicitors. It's been wonderful to be able to seek such valuable advice at a donated cost I could afford. I understand the value and, if I could afford to donate more I would do so. I will certainly recommend to everyone I know. Thank you Expert Answers for providing this service and thanks Karl Edwards for your advice.
Excellent advise in a language i can understand if any reccomendations are required let me know
Admit liability: Merlin have been careful not to admit liability. They had originally phoned Trading Standards (TS) to say that they would put a cheque in the post to me for the full amount I had paid them. TS told me this and I was happy with that. I received no cheque and phoned TS to tell them. TS then said they had just received a letter from Merlin; they had discussed their position with their solicitor, they still intend to refund the full amount to me, but due to the current economic climate they are unable to pay in one lump sum and are offering Â£400 monthly, as an ex-gratia. Do I now need to have a written agreement signed by Merlin ("I, xxx, agree to pay Mr.yyy the sum of .." etc), with payment amounts and dates specified, so that when/if they default I can sue for breach of this agreement without having to prove liability for the poor job they did?
Thanks Karl - you've been really helpful.