Privacy Policy


Privacy Policy

We keep your details private! but, read on…

Definitions in this Policy are the same as in our Terms and Conditions

We are Expert Answers Ltd,(EA) an online questions and answer service registered in England & Wales at Companies House under Co Number 05220592. Further details are available from Companies House.

Except if required under any law, by Court order or on the instructions of any law enforcement agency, or to facilitate paying money or receiving any payment, we do not share User’s, Expert’s, Partner’s, Affiliate’s or any other party’s details (You) with anyone else or between each other. Even if you or they consent, we may still decline to divulge such information without being liable in any way whatsoever for not doing so.

All information we have about You is held on a secure server and it is used for the purposes of administering this site and answering your question only.
Any of Your personal details which You have given to a financial institution in order to make a deposit with expert answers including but not limited to Worldpay PayPal or any other Bank or Credit Card company will be used in accordance with that organisations own privacy policy and terms and conditions which You must agree to before being able to use that facility.

We will not be liable for any losses whatsoever suffered through any fault of any such financial institution, organisation, company or bank or anything beyond our reasonable control.

From time to time and on a completely random and ad hoc basis we may investigate Expert’s qualifications and experience and we fully reserve the right to use any Experts details for that reason and purpose.

We will not under normal circumstances divulge any Questioner’s personal details to any Expert and will not divulge any Expert’s personal details to any Questioner and in any event will not do so without written (not email) consent. At our absolute discretion we reserve the right not to reveal any such details even with written consent.

We do reserve the right to use any question or answer in promotional material and advertising but we will not divulge Your name without Your permission in writing. You are under no obligation to grant such permission.

EA operates a strict ant-spam policy. We only want You to get communications from us that you want to receive. By using EA you agree to receive emails from time to time which EA believes contain valuable and useful information. You can opt out of receiving these emails at any time by pressing the unsubscribe link at the bottom of each email or contacting EA directly. We will then endeavour to remove your details with 48 working hours but you may receive some emails meanwhile for which we apologise.

If you have any concerns about how we use your information please raise them directly with us. We endeavour to deal within 5 working days. If we cannot resolve the issue you can refer the matter to the <ahref=”https:””>Information Commissioner</ahref=”https:>